Returns Policy

Within 14 days of receipt of product.
If you decide a product is not what you wanted or is faulty, please return it within 14 days of purchase in an unused condition. Please quote your Customer ID & Order ID and we will refund you the value as charged on your invoice.

After 14 days of receipt of product.
If you find a product is faulty after the 14 days please return it at your expense, include your name, address and post code, after our inspection of the returned product and depending to the condition we will either replace or have repaired and return it to you at no charge.
If after inspection the product is not faulty we will advise you and a charge for the return postage will be charged.

Vouchers.
If a product is returned and a refund is given, all vouchers that may have been given with the product will be deducted from the purchase price of the product. In cases where the vouchers have not been redeemed, then the full purchase price will be refunded.

 
   
 

Contact By Post

Jims Mail Order
56 Fore Street
Redruth
Cornwall
TR15 2AQ
United Kingdom
 
 
 

Contact By email

 
 
 

Contact By Skype

JimsMailOrder
 
   
 

Contact By Phone

Tel: U.K. 01209 313994
Fax: U.K. 01209 211903

Tel: International +44 1209 313994
Fax: International +44 1209 211903